MSHTML.DLL and KERNEL32.DLL errors, closing browsers and popups, please help me!?
Q: I use windows ME and run yahoo SBC DSL browser as my defult browser, i also have internet explorer. The olden times week or so I've been getting popups, someone told me to install AVG scan and Stinger, i have run both of those and the popups still secure. Then a few days after i first got the scanners, i started getting error messages, first it was "IExplore has caused an boner in Kernel32.dll" but i wasn't running internet explorer, i would hit the close button and all my yahoo browser windows would work out. happens all the time. Now today, I'm getting the error message "YBrowser has caused an at fault b mistakenly in MSHTML.DLL" and it says restart if the problem continues, and belive me, i have. everytime i open my yahoo browser, i get the boner and am forced to close it. I'm running on internet explorer right now and it seems to be working fine (so far) I have ran all my scans, and still cannot get my browser up. What is impose upon? what can i do to fix the problem? I cannot afford to buy any products. Thank you!
A: hi there,
loooks like you have been infected by spyware.
here are some tips.
1) dowload spybot and ad-cognizant se. both are free products.
2) update them and scan your computer.
3) when fixing errors using these softwares, check for the files that were not deleted. note down the full paths. you will have to blot out them manually. if there are any registry entries which were not deleted, note them too, you can delete them manually by going to start>run and co-sign "regedit".
4) if the files cannot be deleted, you may have to log in using SAFE MODE and remove them off from your computer
5) get a safer web browser like firefox or mozilla.
6)MSHTML.dll is the files which lets you send emails in predilection colors etc.
7) try reinstalling internet explorer too.
HOPE all this helps